After receiving the order, inspect the boxes carefully and also the culture vessel and the other parts made of glass for any damages that may have occurred during shipping.
In case of damages, please report to your local p urchasing department immediately or send us your claim note. Please note that we can help in claiming the insurance, only when the problem is reported to us within 2 weeks after dispatch.
Kindly check the delivery note and verify that you have received everything and nothing is missing.
If any part of the order found missing, fails to operate or even damaged during shipping, report to us immediately.